Terms and conditions

Last Updated: April 19, 2026

These Website Terms and Conditions (“Terms”) govern your use of the website located at https://itsmartsolutions.llc/ (the “Website”) and the services provided by IT Smart Solutions LLC, a Delaware limited liability company (“Company,” “we,” “us,” or “our”). By accessing our site or using our AI-driven automation systems, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease all use of the Website and our services.

1. Description of Services

IT Smart Solutions LLC provides AI-driven operational systems intended for professional business use. Our services include, but are not limited to:

• Workflow Automation: Designing approval chains and task routing systems.
• AI Agent Deployment: Implementing intelligent agents for data analysis and decision support.
• Compliance & Governance Infrastructure: Generating audit-ready reports and compliance logs.
• Systems Integration: Connecting AI workflows with CRM, ERP, and communication platforms (e.g., Microsoft Teams).

The Website is intended to provide information regarding these services and to facilitate communication with SMEs, startups, and operational teams. Our services are provided “as is.”

2. Intellectual Property Rights

Unless otherwise indicated, the Website, including its source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by IT Smart Solutions LLC and are protected by copyright, trademark, and other intellectual property laws.

All technology, software, and AI models used to deliver our services are the property of IT Smart Solutions LLC. Clients retain ownership of the raw data they provide to the systems, while IT Smart Solutions LLC retains the right to use anonymized data to improve the platform, subject to applicable law and any separate written agreement between the parties.

Users are granted a limited, non-exclusive license to access the Website for informational purposes. No part of the Website or Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

3. User Obligations and Prohibited Activities

By using this Website, you represent and warrant that you have the legal capacity to comply with these Terms. You agree not to:

• Systematically retrieve data or other content from the Website to create or compile a collection, compilation, database, or directory without written permission.
• Circumvent, disable, or otherwise interfere with security-related features of the Website.
• Engage in unauthorized framing of or linking to the Website.
• Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website or our AI-driven systems.
• Use the Website in a manner inconsistent with any applicable laws or regulations.

4. AI and Automation Disclaimer

The Website describes production-grade operational infrastructure and AI decision-making support tools. While IT Smart Solutions LLC strives for the highest accuracy and reliability:

• Support Only: Our AI agents and automation tools provide structured decision-making support; however, they are not a substitute for human review. The final responsibility for operational decisions remains with the User.
• No Professional Advice: Information provided on the Website does not constitute legal, financial, or compliance advice.
• Infrastructure Performance: While our architecture is designed for security and scalability, we do not warrant that the integration with your specific existing tech stack (CRM/ERP) will be error-free at all times.

IT Smart Solutions LLC is not liable for business decisions made based on AI-generated outputs.

5. Limitation of Liability

To the maximum extent permitted by law, IT Smart Solutions LLC’s liability for any claim related to our services is limited to the amount paid by the client for the specific service in question. We are not liable for lost profits or indirect damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action will at all times be limited to the amount paid, if any, by you to us.

6. Indemnification

You agree to defend, indemnify, and hold IT Smart Solutions LLC harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Website; (2) breach of these Terms; or (3) your violation of the rights of a third party, including but not limited to intellectual property rights.

7. Governance and Audit-Ready Architecture

For clients utilizing our Compliance & Governance Infrastructure, IT Smart Solutions LLC maintains version histories and compliance logs as part of the production-grade operational systems. However, the maintenance of “Good Standing” and adherence to specific industry-specific regulatory requirements remain the sole responsibility of the client.

8. Governing Law

These Terms and your use of the Website are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding related to your access to, or use of, the Website shall be instituted in the state or federal courts located in Delaware.

9. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Website.

10. Contact Information

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at:

IT Smart Solutions LLC
Email: contact@itsmartsolutions.llc
Website: https://itsmartsolutions.llc/